Privacy Policy

Last updated: March 2026

AMS Global Brand Management Limited ("we", "us", "our") operates the online store at r2go.pro. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.

1. Data We Collect

When you use our website or place an order, we may collect the following personal data:

• Contact information: name, email address, phone number.
• Delivery information: shipping address, country.
• Payment information: billing details (processed securely by third-party providers; we do not store card numbers).
• Usage data: IP address, browser type, pages visited, time spent on the site (collected via cookies and analytics tools).

2. How We Use Your Data

We use your personal data to:

• Process and fulfil your orders.
• Send order confirmations and shipping updates.
• Respond to your enquiries and provide customer support.
• Improve our website and services.
• Comply with legal obligations.

We do not sell or rent your personal data to third parties.

3. Legal Basis for Processing

We process your data on the following legal bases:

• Contract performance: to fulfil your order.
• Legitimate interests: to improve our services and prevent fraud.
• Consent: where you have opted in to marketing communications.
• Legal obligation: to comply with applicable laws.

4. Data Sharing

We may share your data with trusted third-party service providers who assist us in operating our business, such as:

• Shipping and logistics companies (to deliver your order).
• Payment processors (to handle transactions securely).
• Analytics providers (to understand website usage).

All third parties are required to handle your data in accordance with applicable data protection laws.

5. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Order data is typically retained for 7 years for accounting and legal purposes.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Object to or restrict processing of your data.
• Withdraw consent at any time (where processing is based on consent).
• Lodge a complaint with a data protection authority.

To exercise your rights, please contact us at info@r2go.pro.

8. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. All payment transactions are encrypted using SSL/TLS technology.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. We encourage you to review this policy periodically.

10. Contact

AMS Global Brand Management Limited
Office RM 68, 7/F Woon Lee Comm Bldg,
7 Austin Avenue, Tsim Sha Tsui, Hong Kong
Company No.: 79829726
Email: info@r2go.pro